The Internet is a hostile environment with global resources. As such, Wheelworx maintains highly regulated security policies and procedures for all external and internal communications of Wheelworx. All protocols use communication techniques that employ widely accepted error detection and/or recovery mechanisms. The high level protocol will include, amongst other things, provision for the insertion of a local timestamp, systems applications that parse all messages to ensure messages and orders are communicated in a planned, reliable and secure manner. Wheelworx maintains a privacy policy that protects information of clients.
Personal Information
Wheelworx needs personal information from you to process your orders and to personalize your shopping with us. Information, including your name, delivery address, contact phone numbers, email address, credit card details, etc. is essential in the processing of your order.
By involving yourself in our surveys and volunteering personal details, we hope to create a site you'll find enjoyable and easy to use. To help us achieve this, we'll gather information to remind you of special gift occasions, to let you know about products we believe will be of particular interest to you, and to keep you in touch with new products and special offers.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, email address, phone number, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Opting Out
At any time you may opt out of receiving any communications from us (other than as required for our primary purpose or by law). Unless you opt out, your consent to receive communications from us and to the handling of your personal information as detailed above will continue.
You may opt out by through your control panel (Requires your log-in) via the Campaign Subscription Center.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our privacy policy.
Customer Review system
By posting your customer review via our Product pages or our Customer review entry form, we reserve the right to review and publish your review on any of our Wheelworx material. We will not alter or change your message unless made unpublishable due to technical restrictions, and if changes do occur, we will keep our best to maintain your review's original intention and message. (Technical limits such as symbols '&' or '-' cannot be used in our review system)
We may use your first name and first letter of your surname for the integrity of our published customer reviews.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.